MICROSOFT WILL NEVER CALL YOU! THEY SIMPLY DON'T CARE!!!!
It usually follows this process:
1) Phone rings "Hi its <insert name here> from Microsoft we believe you have been having problems with your computer? We can help you with this"
They then go on to explain that they need to access your machine so they can help you. Now lets pause here people. Do you think even if MS did this they would do it for free? No so why do you let them in! Would you not question the price first before handing over the controls to a stranger! You wouldn't hand over your car keys would you if some one said, "I am sure your wheel looked a little wobbly. Let me have a drive and I will tell you if it is"
Every machine has errors listed in the event viewer and most are harmless but to the untrained eye you might feel a little worried.
2) The user (YOU) gives them remote access to your machine so they can show you the errors mentioned above. Big mistake!!!! For the next hour they will do all sorts of things on the machine then eventually tell you that its £*** to fix it.
3) You scream in horror and state you cannot afford it
4) They damage your machine so it will not start
5) You ring me and explain what happened
6) I tell you it was a hoax and be grateful you didn't hand over your credit card details
Please please please do not fall for such scams people! it was in our local paper the other week as too many people are falling fowl of this scam
