Tuesday 20 September 2011

Scan Computers Bolton

For approximately 10 years now I have been shopping at a place called Scan Computers in Bolton. www.scan.co.uk I cannot recommend them enough!


Customer service is second to none and the parts if in stock can be with you the very next day usually with a 1 hour time slot. For me this is essential as I need to work around the delivery and cannot be sat waiting all day for a parcel to arrive.


They stock all sorts of things for computers and the prices are very competitive in deed. They also offer a range of pre-built systems one of which I ordered last week. I went for the Scan Value V5 system. I ordered it on the Wednesday and it was delivered Thursday by DPD. The machine was well packaged and came installed with Windows 7 Home Premium OEM. All I had to do was input the License key from the pack install some anti virus and I was good to go. The price for the spec was excellent and it made a great machine for my customer.


I would recommend Scan for anyone who builds computers, is looking for replacement parts or simple a new machine that they want to last. You can Q Collect - ie order and pay online but then go and pick the items up (saves queuing in the shop as it can be very busy) or just order and then the items are delivered to your home or work.


Give them a try next time you are looking for something you wont be disappointed!


Scan - www.scan.co.uk

I am in no way affiliated with Scan nor do I work there this is simply my opinion based on my shopping experience over the last 10 years

Microsoft will NEVER call you!

The amount of people that call me to say Microsoft has been on the phone and that they wanted ££££ to fix the problems.


MICROSOFT WILL NEVER CALL YOU! THEY SIMPLY DON'T CARE!!!! 


It usually follows this process:
1) Phone rings "Hi its <insert name here> from Microsoft we believe you have been having problems with your computer? We can help you with this"


They then go on to explain that they need to access your machine so they can help you. Now lets pause here people. Do you think even if MS did this they would do it for free? No so why do you let them in! Would you not question the price first before handing over the controls to a stranger! You wouldn't hand over your car keys would you if some one said, "I am sure your wheel looked a little wobbly. Let me have a drive and I will tell you if it is"


Every machine has errors listed in the event viewer and most are harmless but to the untrained eye you might feel a little worried.


2) The user (YOU) gives them remote access to your machine so they can show you the errors mentioned above. Big mistake!!!! For the next hour they will do all sorts of things on the machine then eventually tell you that its £*** to fix it. 


3) You scream in horror and state you cannot afford it


4) They damage your machine so it will not start


5) You ring me and explain what happened


6) I tell you it was a hoax and be grateful you didn't hand over your credit card details




Please please please do not fall for such scams people! it was in our local paper the other week as too many people are falling fowl of this scam